This page has been designed to help you find the answers to questions you may have about out online store and our range of natural organic beauty products.

If you have any further questions that you’d like to ask please do contact us by either e-mailing us on info@primalbeautynatural.co.uk or by calling us on +44 (0) 2083332733

Who are Primal Beauty Natural?

Established in 2015, our ethos is to create natural products to provide our valued customers with only the finest natural organic hair and skin care products suitable for all the family.

Our focus is firmly fixed on offering a welcoming shopping experience and retail therapy that really lifts the spirits of our customers. Primal Beauty Natural provides the natural path to beauty, wellbeing, a healthier future and a less polluted world.

At Primal Beauty Natural we regard our customers as an integral part of our family, and welcome feedback at all times.

Where can I view your product ingredients?

You can view the ingredients for each of our products towards the bottom of their individual pages.

We believe that you have a fundamental right to know exactly what is contained in the products you are buying and therefore give full ingredient disclosure on all of our products.

Where and how can I order your products?

Orders can be placed directly via our website www.primalbeautynatural.co.uk. also by phone on +44 (0) 2083332733.

We also regularly participate in various events where our products can be tried and purchased. Details of the events are listed in the events section of our news page.

How quickly can I receive my orders?

We dispatch orders within 2-3 business days. Methods of delivery are selected on the checkout page when purchasing a product.

Normal deliveries for the UK by Royal Mail are between 3-5 business days.

Express (next day) Delivery for the UK is also available at an additional cost, and these orders arrive within 1 business day of being dispatched.

Deliveries within the EU and US can be made at the rate indicated under the methods of delivery on our checkout page.

Are your products natural and organic?

Yes. We ensure that all the products we sell are made from the finest 100% natural ingredients.

Primal Beauty Natural are committed to only offering products that are 100% natural, ethically sourced organic and highly effective.

Primal Beauty Natural products are suitable for all hair and skin types.

All hair and skin care products we offer are totally free from SLS/SLES, Parabens, Silicones, Mineral Oil, Artificial Colours and Synthetic Fragrances.

Are your butters and hair care products suitable for the whole family?

The gentle soothing and naturally rich formulations make them suitable for all the family, especially for those with sensitive and dry skin.

Are Primal Beauty Natural products or ingredients tested on animals?

No. We do not source nor recommend any products that fail to meet our high ethical standards.

None of the formulations or the organic and natural beauty products we offer are tested on animals.

How are our products tested?

All of our products are both dermatologically tested and micorbiologically tested before and so are safe for sale and for use.

If you have any queries about any of our products please do get in touch with us at info@primalbeautynatural.co.uk or call us on +44 (0) 2083332733 and we will do our utmost to help and guide you.

We hope you enjoy browsing through our website and don’t forget to follow us on our social media channels, below and join our mailing list which features promotional codes and competitions only available to our subscribers of our newsletter.