FAQ’s

This page has been designed to help you find the answers to questions you may have about out online store and our range of natural organic beauty products.

If you have any further questions that you’d like to ask please do contact us by either e-mailing us on info@primalbeautynatural.co.uk or by calling us on +44 (0) 2083332733

Who are Primal Beauty Natural?

Primal Beauty Natural is a passionate run business selling a ethically made 100% range of natural and organic hair and skin care beauty products.

Established in 2015, our ethos is to create products 100% natural organic products to provide our valued customers with only the finest natural organic hair and skin care products suitable for all the family.

Our focus is firmly fixed on offering a perfect shopping experience and retail therapy that really lifts the spirits of our customers. Primal Beauty Natural provides the natural path to beauty, wellbeing, a healthier future and a less polluted world.

At Primal Beauty Natural we regard our customers as an integral part of our tribe/family, and welcome feedback at all times.

Where can I view your product’s ingredients?

You can view the ingredients for each of our products towards the bottom of their individual pages.

We believe that you have a fundamental right to know exactly what is contained in the products you are buying and therefore give full ingredient disclosure on all of our products.

Where and how can I order your products?

Orders can be placed directly via our website www.primalbeautynatural.co.uk. also by phone on +44 (0) 2083332733.

We also regularly participate in various events where our products can be tried and purchased. Details of the events are listed in the events section of our news page.

How quickly can I receive my orders?

Every customer is assured of a friendly welcome and that their purchase will be dispatched promptly and reliably within 2-3 days.

Methods of delivery are selected on the checkout page when purchasing a product.

Normal deliveries for the UK by Royal Mail are between 3-5 days. Express (next day) Delivery for the UK is also available at an additional cost. Deliveries within the EU and US. can be made at the rate indicated under the methods of delivery on our checkout page.

Are your products natural and organic?

Yes. We ensure that all the products we sell are made from the finest 100% natural ingredients.

Primal Beauty Natural are committed to only offering products that are 100% natural, ethically sourced organic and highly effective.

Primal Beauty Natural products are suitable for all hair and skin types.

All hair and skin care products we offer are totally free from SLS/SLES, Parabens, Silicones, Mineral Oil, Artificial Colours and Synthetic Fragrances.

Are your butters and hair care products suitable for the whole family?

The gentle soothing and naturally rich formulations make them suitable for all the family, especially for those with sensitive and dry skin.

Are Primal Beauty Natural products or ingredients tested on animals?

No. We do not source nor recommend any products that fail to meet our high ethical standards.

None of the formulations or the organic and natural beauty products we offer are tested on animals.

How are the products tested?

All of our organic and natural beauty lines are Dermatologically and Microbiologically tested and are totally safe to use.

If you have any queries about any of our products please do get in touch with us at info@primalbeautynaturale.co.uk or call us on +44 (0) 2083332733 and we will do our utmost to help and guide you.

We hope you enjoy browsing through our website and don’t forget to sign up to our Facebook page and our quarterly newsletter which will feature from time to time promotional codes and competitions only available to subscribers of our newsletter.

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